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    Summit Counseling Services

    Serving Hampton Roads Virginia: Norfolk, Va. Beach, Chesapeake, Portsmouth, Hampton

     

    Reaching the top is half of the journey.

    Let Summit Counseling Services support your route.

     

    *We are doing virtual and some providers are in person

    Immediate availability currently!!!

    Existing clients can schedule through portal/ new clients please text 757-280-1042

  • Discover your obstacles, define your new limits.

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    We aim to meet you in your place of need. We help individuals, adults and children, looking for growth and change.

    We offer:

    art therapy, verbal counseling, play therapy,

    online /virtual counseling

    Mood symptoms and disorders: Depression, anxiety, bipolar disorder, panic.

    Relationships: Infidelity, divorce, strengthening, heart break, co-dependence, communication, separation, women's issues.

    General: Women's issues, transitional life changes, adjustment, work stressors, family life management, communication, LGBT needs, managing medical conditions, stress, grief/ loss, aging, change, trauma/PTSD, substance abuse

    Children: Mood changes, acting out in school, distractibility, attachment, abuse, shyness, anger, low frustration tolerance, tantrums, divorce, sibling rivalry.

    Family: dynamics, changes, deaths, moving, divorce, single session consultations, in-home options.

    (*We do not provide treatment for: eating disorder treatment, autism spectrum or immediate crisis appointments for new clients)

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  • The Summit Counseling Services Team

    Licensed and Residents in Counseling available

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    Laura S. Maloney, ATR-BC, LPC, LMFT, BC-TMH

    Clinician IV

    EVMS graduate, art therapist.

    20 years of counseling experience.

     

    Treatment offered:

    art therapy, verbal counseling, online therapy, reiki.

    Specializes in Women's issues

     

     

    Laura@summitcounselingservicesnorfolk.com

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    Stephanie Gagnon, LCSW

     

    Clinician IV

    Skilled in short term, solution-focused psychotherapy.

    Over 25 years of experience.

     

    Treatment Offered:

    verbal counseling: couples, individuals & families.

     

     

     

    Stephanie@summitcounselingservicesnorfolk.com

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    Eleanor Lampell, ATR-BC, LPC

     

    Clinician III

     

    EVMS graduate, art therapist, equine therapist.

     

     

    Treatment Offered:

    Currently ONLINE only

     

    art therapy and verbal counseling

    play therapy, all ages.

     

    Eleanor@summitcounselingservicesnorfolk.com

     

     

     

     

     

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    Melissa Avant, ATR, LPC, CSAC

     

    Clinician II

    EVMS graduate, art therapist, certified substance abuse counselor.

     

    Treatment Offered:

    art therapy, substance abuse, verbal counseling.

    Adult therapy focus.

     

     

     

    Melissa@summitconselingservicesnorfolk.com

     

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    Stacey O'Toole, LCSW

     

     

    Clinician II

     

    Experience in community services board setting. Adults, teens.

     

     

     

     

     

     

     

    Stacey@summitcounseleingservicesnorfolk.com

     

     

     

     

     

  • New Patients/INTAKE FORMS

    We cannot accept same day crisis clients at this time, please contact VBPC for an eval (757 446-LIFE)

    We're virtual!

    Sessions are Conducted using Telehealth in our Portal.

    Immediate availability

    1. Complete an intake form

    2. Text (757) 280-1042 with your name/email/ dob

    3. Register for Patient Portal when you get Therapy Notes Email

    4. We will reach out to schedule you

     

    **Form submission is HIPPA compliant and documents are routed directly to our secure email**

     

    Response from our Admin can take 1-3 days to start set up process.

    *We are currently short on admin staff, thank you for your patience.

    We will verify insurance and determine if this is a good practice for your needs and be in touch!

    Adult Intake Form- https://pdf.ac/JuOdL

    Child/Teen Intake Form- https://pdf.ac/ATjQ5

    Please email any questions related to becoming a new client to information@summitcounselingservicesnorfolk.com
    Incomplete forms may result in session cancellation
  • Insurance

    Cash, Credit Cards accepted for self-pay and insurance-based clients.

    *checks can be accepted but must be mailed to billing address

    We require a credit card on file to participate in services per payment policy

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    Insurance

    Summit Counseling accepts insurance plans and self-pay clients.

    Self-pay clients (not using insurance)

    • Self-pay is an option to see any provider.
    • Residents-in-Counseling have reduced rates and accept self-pay. They also accept Medicaid AND Cigna.
    • Licensed providers accept most insurance plans.
    • Reiki is a self-pay service. ** June 2022- Only happening via distance

    Insurance Paying Clients:

     

    We do not bill secondary insurances. Copays and deductible/ coinsurance payments are due on date of service from primary plans.

    Your insurance will be verified pre-visit.

    We are not responsible for managing your plan or accurately quoting your plan. You are responsible for making sure you have the benefits for telehealth and if you have a deductible plan.

     

    Credit cards are required to be on file for copays, and co-insurances and contracted rates for deductible plans. Cards are charged automatically for these fees as well as missed appointment fees.

     

    Clients are responsible for following up with their insurance companies if they disagree with the rate determined as their amount due for claims to be reprocessed. Until then, clients are responsible for the rate indicated as client responsibility by the insurance plan. Clients will be reimbursed when insurance company issues payment to us.

     

    *Most insurances cover tele-mental health (phone/online) but you must confirm with your plan and coordinate with your plan / payer for claims they don't cover related to this.

     

    Accepted Insurance

    Optima, Cigna, Aetna , Anthem, Optum / United Behavioral Health, Magellan, GEHA, UMR

    Medicaid for all plans listed

    *Tricare- we are pending going certified NON-Network

    Active military duty members are required to get their own authorization/ referral, PRIOR to scheduling with us, please call your referring agency to obtain this prior to starting the scheduling process.

    *TriCare4Life- We do NOT accept this subgroup despite being listed.

    Va Premier/ Optima VP: Do NOT accept this

    Residents accept Cigna and Medicaid plans ONLY

     

    Sliding Scale Rates

    Residents in Counseling can negotiate sliding scale rates

    Clinicians can do so at discretion and upon meeting criteria.

     

  • Contact Us

    Office hours are limited to 2 days a week for ADMIN staff. Please allow 3 business days for responses.

    Information email: information@summitcounselingservicesnorfolk.com

    Fax: (757) 585 -3521 Text: 757-280-1777

    (appts/ cancellations/ questions)

    Call: (757) 280-1777 VM only OR Text (757) 280-1777

    Call or Text your counselors to schedule/ cancel

    Laura: Client line (757) 347-2492

    Melissa Client line: (757) 204-1865

    Stephanie Client line: (757) 204-4140

    Stacey Client line: (757) 204-1459

    Eleanor: (757) 204 5452

    Laura/ADMIN /Front Desk - 757 280-1777

     

    and 757 347 2492

     

    For Scheduling/ New Clients: Please leave a message with patient's name, DOB, a callback number, and email and insurance member ID

    Location Map Below:

    Office MAP

    821 West21st St Ste 209
    Norfolk, Va 23517
    per appointment
    757-280-1777
  • The SCS Blog

    Thoughts, musings, and ruminations.

    August 3, 2023
    This is the undisputable equation: Trust = Time & Experience. We should not have trust from the start of any relationship. Trust is earned and built in a relationship between people. In a romantic relationship, there needs to be time IN in order to establish trust, and within the time should...
    March 25, 2019
    Why do we consider rests or breaks a negative thing? The only way to train for a marathon includes "rest days" at least once a week. We take breaks during weight lifting to build strength in between sets. If you were to run the entire marathon at full speed, you would not make it. If you apply...
    When in doubt, structure it up. Consider this, if you had a lump of clay, the only way it would take any shape at all would be to add some pressure. To have it grow uniformly, we add pressure in a balanced way. In consideration of all things related to child rearing, relationships, and work-...
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