Cash, Credit Cards accepted for self-pay and insurance-based clients.
*checks can be accepted but must be mailed to billing address
We require a credit card on file to participate in services per payment policy
Summit Counseling accepts insurance plans and self-pay clients.
Self-pay clients (not using insurance)
- Self-pay is an option to see any provider.
- Residents-in-Counseling have reduced rates and accept self-pay. They also accept Medicaid AND Cigna.
- Licensed providers accept most insurance plans.
- Reiki is a self-pay service. ** June 2022- Only happening via distance
Insurance Paying Clients:
We do not bill secondary insurances. Copays and deductible/ coinsurance payments are due on date of service from primary plans.
Your insurance will be verified pre-visit.
We are not responsible for managing your plan or accurately quoting your plan. You are responsible for making sure you have the benefits for telehealth and if you have a deductible plan.
Credit cards are required to be on file for copays, and co-insurances and contracted rates for deductible plans. Cards are charged automatically for these fees as well as missed appointment fees.
Clients are responsible for following up with their insurance companies if they disagree with the rate determined as their amount due for claims to be reprocessed. Until then, clients are responsible for the rate indicated as client responsibility by the insurance plan. Clients will be reimbursed when insurance company issues payment to us.
*Most insurances cover tele-mental health (phone/online) but you must confirm with your plan and coordinate with your plan / payer for claims they don't cover related to this.
Optima, Cigna, Aetna , Anthem, Optum / United Behavioral Health, Magellan, GEHA, UMR
Medicaid for all plans listed
*Tricare- we are pending going certified NON-Network
Active military duty members are required to get their own authorization/ referral, PRIOR to scheduling with us, please call your referring agency to obtain this prior to starting the scheduling process.
*TriCare4Life- We do NOT accept this subgroup despite being listed.
Va Premier/ Optima VP: Do NOT accept this
Residents accept Cigna and Medicaid plans ONLY
Sliding Scale Rates
Residents in Counseling can negotiate sliding scale rates
Clinicians can do so at discretion and upon meeting criteria.
The SCS Offices
Some providers are available in person
SEE MAP BELOW
OFFICE: 821 West 21st Street #209 & #210 Norfolk, Va. 23517 (off of Colley Ave)
Providers: Eleanor (209) & Melissa (210)
Stephanie (209) Laura (209)
Directions: There will be a Walgreens on your left on 21st . Past Fresh Market is too far. Building is brown with large circular windows and sign out front reads "Ghent Center". We are Located above the AOC Salon - Parking: Lots available on either side of the building & street parking.
Getting inside to offices: There is an outdoor stairwell located between the buildings and an indoor stairwell on the side closest to the Antique Center (black building). Enter through the doors marked "Ghent Center." Head to the second floor to the back waiting area. There is an arrival button/ light to press to alert your provider of your arrival. If the door is shut, please wait for your provider to get you!
The SCS Blog
Thoughts, musings, and ruminations.August 3, 2023This is the undisputable equation: Trust = Time & Experience. We should not have trust from the start of any relationship. Trust is earned and built in a relationship between people. In a romantic relationship, there needs to be time IN in order to establish trust, and within the time should...March 25, 2019Why do we consider rests or breaks a negative thing? The only way to train for a marathon includes "rest days" at least once a week. We take breaks during weight lifting to build strength in between sets. If you were to run the entire marathon at full speed, you would not make it. If you apply...March 18, 2019When in doubt, structure it up. Consider this, if you had a lump of clay, the only way it would take any shape at all would be to add some pressure. To have it grow uniformly, we add pressure in a balanced way. In consideration of all things related to child rearing, relationships, and work-...
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