Summit Counseling Services

    Serving Hampton Roads Virginia: Norfolk, Va. Beach, Chesapeake, Portsmouth, Hampton


    Reaching the top is half of the journey.

    Let Summit Counseling Services support your route.


    *All sessions are telehealth- via telephone or Zoom until further notice.

  • Discover your obstacles, define your new limits.

    We aim to meet you in your place of need. We help individuals, adults and children, looking for growth and change.

    We offer:

    art therapy, verbal counseling, play therapy,

    online counseling, & reiki energy healing.

    Mood symptoms and disorders: Depression, anxiety, bipolar disorder, panic.

    Relationships: Infidelity, divorce, strengthening, heart break, co-dependence, communication, separation, couples counseling women's issues.

    General: Women's issues, transitional life changes, adjustment, work stressors, family life management, communication, LGBT needs, managing medical conditions, stress, grief/ loss, aging, change, trauma/PTSD, substance abuse

    Children: Mood changes, acting out in school, distractability, attachment, abuse, shyness, anger, low frustration tolerance, tantrums, divorce, sibling rivalry.

    Family: dynamics, changes, deaths, moving, divorce, single session consultations, in-home options.

    (*We do not provide treatment for: eating disorder treatment, autism spectrum or immediate crisis appointments for new clients)


    Our Residents-in Counseling specialize in teens and children.


  • The Summit Counseling Services Team

    Licensed and Residents in Counseling available

    Laura S. Maloney, ATR-BC, LPC, LMFT, BC-TMH

    Clinician IV

    EVMS graduate, art therapist.

    20 years of counseling experience.


    Treatment offered:

    art therapy, verbal counseling, online therapy, reiki.

    Specializes in Women's issues



    Stephanie Gagnon, LCSW

    Clinician IV

    Skilled in short term, solution-focused psychotherapy.

    Over 25 years of experience.


    Treatment Offered:

    verbal counseling: couples, individuals & families.



    Eleanor Lampell, ATR-LPC

    Clinician III

    EVMS graduate, art therapist, equine therapist.


    Treatment Offered:

    art therapy and verbal counseling

    play therapy, all ages.








    Melissa Avant, LPC, ATR-P, CSAC

    Clinician II

    EVMS graduate, art therapist, certified substance abuse counselor.
    Treatment Offered:
    art therapy, substance abuse, verbal counseling.
    Adult therapy focus.

    Stacey O'Toole, LCSW

    Clinician II

    Multi-faced clinical social worker with significant experience in community services board setting.







    Tuesdai Johnson, LPC-R, ATR

    Resident in Counseling

    Clinician I

    EVMS graduate, art therapist.
    Treatment Offered:
    art therapy, verbal counseling.
    Teen and child focus.
    Clinical Supervisor:
    Laura Maloney, LPC

    Jovi Espina

    Administrative Assistant







    Jaimee Foster,


    Resident in Counseling

    Clinician I

    EVMS graduate, art therapist.







  • Services & Rates

    Feeling lost? Create the combination that works for you and your family.

    Summit Counseling Services Norfolk

    Individual Counseling

    Adults, Children, Teens

    Counseling is not just for mental illness. Counseling can help people manage changes, stressors, transitions, reaching new goals, and improve relationship dynamics.

    Counseling will be conducted by your choice of licensed professionals or provisionally licensed professionals (Residents in Counseling).



    Licensed Clinicians (LPC, LCSW):
    Individual: 120-85$*
    self-pay rates may vary by clinician or code billed
    Residents-in-Counseling (LPC-R):
    Individual: 60-35$
    45 & 30 minute sessions available
    RIC is a Master's level clinician under clinical supervision of a licensed clinician.


    *Insurance will alter out of pocket pay to contracted rate and your subsequent copay determined.

    Self-pay rates vary per level of clinician (I-IV) selected.


    Join Open Path for reduced rates for those who qualify 30-60$ a session with select clinicians.

    Art Therapy

    All ages and populations!

    Summit Counseling has four art therapists on staff.

    Art therapy is regulated by the American Art Therapy Credentials Board (ATCB).

    The use of art processes and materials promotes insight, self-control, emotional regulation, problem solving, emotional stability and encourages creativity and personal growth.

    An art therapy assessment yields insight into family dynamics and those clinical concerns more difficult to determine from verbal counseling.




    Online Counseling at Summit Counseling Services of Norfolk

    Online Counseling

    Get your needs met at home!

    Online Counseling services, also known as tele-mental health, is therapy using an internet "platform" from your phone or computer. This reduces travel time and allows for more convenient scheduling. We have board certified tele-mental health (BC-TMH) counselors.



    We are using Zoom as our platform for online services. Counselors send a link to the meeting prior to session via email and/or calendar reminder. You can use your phone or computer. There is a virtual consent form for these services. There is a password protection on sessions.


    Feeling apprehensive?

    Contact us below to set up a free trial of this service.

    Reiki at Summit Counseling Services of Norfolk


    Holistic Healing

    Reiki is an ancient healing art, designed by utilizing source energy to balance your energetic system. Reiki is intuitive healing work which targets pain, mood and emotional distress. Contact us below to learn more.

    These links offer more information:




    Reiki Single Session 75$

    Reiki Counseling Package 90 minutes: 125$

    Reiki Package 3 sessions = 210.00 (save 12%!)

    * We currently only accept cash, checks, paypal or cash app for these


  • New Patients

    We cannot accept same day crisis clients at this time, please contact VBPC for an eval (757 446-LIFE)

    We're virtual!

    All Sessions are Conducted over Zoom.

    MARCH 1, 2020 Update: Not accepting new couples clients at this time/current wait list

    Insurance based clients = 5 week wait * with Licensed Clinician

    Medicaid clients / Cigna = 1 week wait * with Resident

    Medicaid/ Cigna = 4-5 week wait * with Licensed Clinician

    Self-pay clients= 2 week wait* with Resident


    Start the process online by filling out our intake form! Follow the appropriate link to get started.

    Once received, we will generate a portal link for you to sign consent forms.

    **Form submission is HIPPA compliant and documents are routed directly to our secure email**


    Submitting an intake form results in email or text Response from our Admin in 1 week to start set up process.

    We will verify insurance and determine if this is a good practice for your needs and be in touch!


    Adult Intake Form- https://pdf.ac/JuOdL

    Child/Teen Intake Form- https://pdf.ac/ATjQ5

    Please email any questions related to becoming a new client to information@summitcounselingservicesnorfolk.com

    Intake and consent forms, including payment method and insurance verification, must be completed to secure appointment. Not having forms on file will result in appointment cancellation.

  • Insurance

    Cash, Checks, Credit Cards accepted for self-pay and insurance based clients.

    We require a credit card on file to participate in services per payment policy at this time.


    Summit Counseling accepts insurance plans and self-pay clients.

    Self-pay clients (not using insurance)

    • Self-pay is an option to see any provider.
    • Residents-in-Counseling have reduced rates and  accept self-pay. They also accept Medicaid AND Cigna.
    • Licensed providers accept most insurance plans.
    • Reiki is a self-pay service.

    Insurance Paying Clients:

    Your insurance will be verified pre-visit. If it is possible to determine copay or co-insurance we will do so. However, it is ultimately your responsibility to call and get your benefits specifically. Credit cards are required to be on file for copays, and co-insurances and contracted rates for deductible plans.Cards are charged automatically for these fees as well as missed appointment fees.


    Clients are responsible for following up with their insurance companies if they disagree with the rate determined as their amount due for claims to be reprocessed. Until then, clients are responsible for the rate indicated as client responsibility by the insurance plan. Clients will be reimbursed when insurance company issues payment to us.


    *Most insurances cover tele-mental health (phone/online).


    Accepted Insurance

    Optima, Cigna, Aetna , Anthem

    Optum / United Behavioral Health, Magellan

    Tri-Care*, Medicaid for all plans listed

    *Tricare- we are pending going certified NON-Network

    Active military duty members are required to get their own authorization/ referral, PRIOR to scheduling with us, please call your referring agency to obtain this prior to starting the scheduling process.

    *TriCare4Life- We do NOT accept this subgroup despite being listed.

    Updates: We are planning to leave EAP networks. Until further notice, we are in all EAP networks except for Anthem but will be leaving and your rates and insurance will need to switch to your insurance.

    Residents accept Cigna and Medicaid plans ONLY


    Sliding Scale Rates

    Residents in Counseling can negotiate sliding scale rates

    Clinicians can do so at discretion and upon meeting criteria.


  • Contact Us

    .Office hours are limited to 2 days a week for ADMIN staff. Please allow 3 business days for responses.

    Fax: (757) 585 -3521Text: 757-280-1042 (appts/ cancellations/ questions)

    Call: (757) 280-1777 OR Text (757) 280-1042

    Eleanor - 757 280-1777 ext. 402 (or follow phone prompts)

    Laura/ADMIN /Front Desk - use 757 280 -1042 or 757 280-1777

    Stephanie/ Melissa/ Stephanie/ Jaimee- Please use # they provide you with or lv msg on admin line

    For Scheduling/ New Clients: Please leave a message with patient's name, DOB, a callback number, and email and insurance member ID

    Location Maps Below:

    Office 1 MAP

    821 West21st St Ste L
    Norfolk, Va 23517
    per appointment with evening and weekend availability.
  • Office 2 MAP

    GPS TIP - Enter "The Therapy Network" instead of Summit Counseling
    (We are at backside of this building, in parking lot, door on the end!)
    957 West 21st St Ste L
    Norfolk, Va 23517
    per appointment with evening and weekend availability.
  • The SCS Blog

    Thoughts, musings, and ruminations.

    March 25, 2019
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