Self-pay clients (not using insurance)

• Self-pay is an option to see any provider.
• Clients with deductible plans can opt out of insurance

Insurance Paying Clients:

• Please identify if you have more than one insurance provider during scheduling as not providing this information can result in unpaid claims.
• Your insurance will be verified pre-visit although we cannot guaruntee accuracy as insurance systems are constantly changing.
• We are not responsible for managing your plan and there are times we may require your communication with your insurance plan regarding issues with claims/ billing.
• We will submit claims twice on your behalf and if claims go unresolved, patient is responsible.
• Credit cards are required to be on file for copays, and co-insurances and contracted rates for deductible plans. Cards are charged automatically for these fees as well as missed appointment fees.
• Most insurances cover tele-mental health (phone/online) but you must confirm with your plan and coordinate with your plan / payer for claims they don't cover related to this.
• Plese make sure you provide updated insurance information to your counselor, you will be responsible for any lagging / unpaid dates of service resulting from failure to inform.

Accepted Insurances

Sentara, Cigna, Aetna , Anthem, Optum / United Behavioral Health, Magellan, GEHA, UMR

Medicaid for all plans listed, Medicare, Tricare, Johns Hopkins