Discover your obstacles, define your new limits.
We aim to meet you in your place of need. We help individuals, adults and children, looking for growth and change.
We offer:
art therapy, verbal counseling, play therapy,
online /virtual counseling
Mood symptoms and disorders: Depression, anxiety, bipolar disorder, panic.
Relationships: Infidelity, divorce, strengthening, heart break, co-dependence, communication, separation, women's issues.
General: Women's issues, transitional life changes, adjustment, work stressors, family life management, communication, LGBT needs, managing medical conditions, stress, grief/ loss, aging, change, trauma/PTSD, substance abuse
Children: Mood changes, acting out in school, distractibility, attachment, abuse, shyness, anger, low frustration tolerance, tantrums, divorce, sibling rivalry.
Family: dynamics, changes, deaths, moving, divorce, single session consultations, in-home options.
(*We do not provide treatment for: eating disorder treatment, autism spectrum or immediate crisis appointments for new clients)
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The Summit Counseling Services Team
Licensed and Residents in Counseling available
Laura S. Maloney, ATR-BC, LPC, LMFT, BC-TMHClinician IV
EVMS graduate, art therapist.
20 years of counseling experience.
Treatment offered:
art therapy, verbal counseling, online therapy, reiki.
Specializes in Women's issues
Stephanie Gagnon, LCSW
Clinician IV
Skilled in short term, solution-focused psychotherapy.
Over 25 years of experience.
Treatment Offered:
verbal counseling: couples, individuals & families.
Eleanor Lampell, ATR-BC, LPCClinician III
EVMS graduate, art therapist, equine therapist.
Treatment Offered:
Currently ONLINE only
art therapy and verbal counseling
play therapy, all ages.
Eleanor@summitcounselingservicesnorfolk.com
Melissa Avant, ATR, LPC, CSACClinician II
EVMS graduate, art therapist, certified substance abuse counselor.
Treatment Offered:
art therapy, substance abuse, verbal counseling.
Adult therapy focus.
Melissa@summitconselingservicesnorfolk.com
Stacey O'Toole, LCSWClinician II
Experience in community services board setting. Adults, teens.
Stacey@summitcounseleingservicesnorfolk.com
Insurance
Cash, Credit Cards accepted for self-pay and insurance-based clients.
*checks can be accepted but must be mailed to billing address
We require a credit card on file to participate in services per payment policy
Insurance
Summit Counseling accepts insurance plans and self-pay clients.
Self-pay clients (not using insurance)
- Self-pay is an option to see any provider.
- Residents-in-Counseling have reduced rates and accept self-pay. They also accept Medicaid AND Cigna.
- Licensed providers accept most insurance plans.
- Reiki is a self-pay service. ** June 2022- Only happening via distance
Insurance Paying Clients:
We do not bill secondary insurances. Copays and deductible/ coinsurance payments are due on date of service from primary plans.
Your insurance will be verified pre-visit.
We are not responsible for managing your plan or accurately quoting your plan. You are responsible for making sure you have the benefits for telehealth and if you have a deductible plan.
Credit cards are required to be on file for copays, and co-insurances and contracted rates for deductible plans. Cards are charged automatically for these fees as well as missed appointment fees.
Clients are responsible for following up with their insurance companies if they disagree with the rate determined as their amount due for claims to be reprocessed. Until then, clients are responsible for the rate indicated as client responsibility by the insurance plan. Clients will be reimbursed when insurance company issues payment to us.
*Most insurances cover tele-mental health (phone/online) but you must confirm with your plan and coordinate with your plan / payer for claims they don't cover related to this.
Accepted Insurance
Optima, Cigna, Aetna , Anthem, Optum / United Behavioral Health, Magellan, GEHA, UMR
Medicaid for all plans listed
*Tricare- we are pending going certified NON-Network
Active military duty members are required to get their own authorization/ referral, PRIOR to scheduling with us, please call your referring agency to obtain this prior to starting the scheduling process.
*TriCare4Life- We do NOT accept this subgroup despite being listed.
Va Premier/ Optima VP: Do NOT accept this
Residents accept Cigna and Medicaid plans ONLY
Sliding Scale Rates
Residents in Counseling can negotiate sliding scale rates
Clinicians can do so at discretion and upon meeting criteria.
The SCS Offices
Some providers are available in person
SEE MAP BELOW
OFFICE: 821 West 21st Street #209 & #210 Norfolk, Va. 23517 (off of Colley Ave)
Providers: Eleanor (209) & Melissa (210)
Stephanie (209) Laura (209)
Directions: There will be a Walgreens on your left on 21st . Past Fresh Market is too far. Building is brown with large circular windows and sign out front reads "Ghent Center". We are Located above the AOC Salon - Parking: Lots available on either side of the building & street parking.
Getting inside to offices: There is an outdoor stairwell located between the buildings and an indoor stairwell on the side closest to the Antique Center (black building). Enter through the doors marked "Ghent Center." Head to the second floor to the back waiting area. There is an arrival button/ light to press to alert your provider of your arrival. If the door is shut, please wait for your provider to get you!
